PC & laptop repairs
Fast diagnosis and repair for desktops and laptops — screens, keyboards, power problems, overheating and the things that just won't start.
Pickering · North Yorkshire
What's it doing?
Tell me what's wrong in your own words — no jargon needed. I'm Callum, and I've spent 8 years fixing computers and networks for homes and small businesses across North Yorkshire. I'll always tell you straight what it needs.
Pick the one that sounds like you
or just get hold of me
No fix, no feeIf I can't sort it, you don't pay for my time.
Evenings and weekendsAround when you are. We'll agree a time that suits.
You deal with me, every timeNo call centres, no scripts, no handovers.
Price agreed up frontYou approve the cost before I start work.
What I fix
Whatever it is, it's probably on this list
And if it isn't, ask anyway — most jobs I take on start with someone not being quite sure what's wrong.
Hardware upgrades
An SSD and a bit more memory will make an old machine feel new again — usually for a fraction of what a replacement costs.
Custom PC building
Built around what you'll actually use it for — gaming, work, editing or everyday jobs — with parts chosen to suit your budget, not to pad the bill.
Wi-Fi & network troubleshooting
Slow internet, dead spots in the back bedroom, or a home office that keeps dropping out — I'll find the cause rather than guessing at it.
Email & printer setup
Getting email working properly on all your devices, and getting the printer to behave — first time, and set up so it keeps working.
Virus & malware removal
Pop-ups, browser hijacks and scam warnings cleared out properly — then set up so the same thing doesn't happen again next month.
Data backup & recovery
Photos and documents you can't afford to lose, backed up properly. And if something's already gone missing, I'll do what can be done to get it back.
New PC setup & data transfer
Your new machine set up the way you like it, with files, settings, email and programs carried across from the old one.
Smart home & device support
Smart TVs, speakers, cameras and doorbells connected and talking to each other — and to your phone — without the usual half-hour of swearing.
Small business IT support
Ongoing help for local businesses — keeping machines, email and backups running so a bad morning doesn't turn into a lost day's trade.
Computer health checks
A once-over to catch the things that turn into real problems later — failing drives, missing updates, and whatever's clogging up the startup.
How it works
Three steps, no surprises
STEP 01
Tell me what's up
Ring, WhatsApp or fill in the form. Describe it however makes sense to you — I'd rather have "it makes a funny noise" than the wrong technical term.
STEP 02
I diagnose and quote
I work out what's actually wrong, then tell you what it'll cost to put right. You decide whether to go ahead. Nothing starts before you say so.
STEP 03
Fixed, and explained
I sort it, then show you what was wrong in plain English — including anything you can do yourself to stop it happening again.
Pricing
You'll know the cost before I start
No hourly meter running while you watch. I look at the job, tell you the price, and the price I quote is the price you pay.
Remote support
£35 up to an hour
Sorted over the internet without anyone coming out. Best for software, email, settings and most slowdowns.
- Often same day
- Nothing to unplug or carry
- You watch the whole time
Most common
Home or office visit
£45 includes the first hour
I come to you. Best for anything physical — hardware, Wi-Fi, printers, new setups and machines that won't start.
- £30 an hour after the first
- Evenings and weekends possible
- No fix, no fee
Custom PC builds
Quoted per build
Parts at cost plus a flat build fee, so you can see exactly what you're paying for the hardware and what you're paying me.
- Full parts list before you commit
- Built, tested and set up
- Manufacturer warranties kept intact
Travel to you
Charged at the official HMRC rate of 55p a mile, so you pay what the journey actually costs — not a made-up callout fee.
- Pickering, Thornton-le-Dale, KirkbymoorsideIncluded
- Malton, Norton, Helmsley+£10
- Scarborough, Whitby+£20
- York+£30
Somewhere not listed? Ask — I'll work it out at the same rate and tell you before you commit.
Parts are charged at cost. If a job needs a new drive or a replacement screen, you pay what I pay for it — I don't mark hardware up. Anything unexpected gets a phone call before it gets done.
Where I work
Across North Yorkshire, based in Pickering
If you're a little outside these, still ask — I travel further for larger jobs and I'll tell you honestly if it isn't worth your money.
Pickering
Malton
Scarborough
Whitby
York
Remote support anywhere in the UK
About
Technology, made simple and stress-free
At Todd's Tech I provide reliable, friendly and affordable IT support for homes and small businesses. Whether it's a slow computer, network trouble, a virus, or a new device that won't play ball, my job is to take the stress out of it.
Every job is done with honest advice and clear communication. If the cheapest answer is the right one, that's the one I'll recommend — and if a machine genuinely isn't worth repairing, I'll tell you that too rather than take your money.
I'd rather explain what went wrong than leave you none the wiser. So when the work's done, I'll walk you through what happened in plain English, and what you can do yourself to keep it from coming back.
This isn't a hobby. It's the same work I do professionally, at a scale most home problems never reach.
- Infrastructure consultant by day I support enterprise networks, servers and cloud systems for business customers across the UK — the same skills, scaled down to your kitchen table.
- Eight years in professional IT Including two years running IT for a large North Yorkshire estate — 100+ machines, 20+ servers, and the networks behind events for 100,000 visitors a year.
- First-class degree in Computer & Digital Forensics Northumbria University. The forensics side is why I take your data seriously — recovering it, and protecting it.
- Microsoft-certified Windows Server Hybrid Administrator Associate, plus ongoing training. First aid and fire warden trained too.
FAQs
Questions I get asked a lot
What areas do you cover?
I provide IT support across North Yorkshire, including Pickering, Malton, Scarborough, Whitby and York. Remote support is available anywhere in the UK.
Do you offer remote support?
Yes. Most software problems, email issues and slowdowns can be sorted remotely, which saves you both time and the cost of a visit. You'll see everything I do on your screen, and you can end the session whenever you like.
Can you build custom PCs?
Absolutely. I design and build custom PCs to suit what you'll actually use it for and what you want to spend. You get the full parts list before anything is ordered, and the manufacturer warranties stay in your name.
How quickly can you respond?
Todd's Tech runs alongside my weekday job, so I'm on the tools evenings and weekends. Message at any hour and I'll normally come back to you the same evening with a time I can get to you. Some weeks I'm on call for my main job, so I'd rather agree a slot with you than promise one I can't keep. If it's urgent — a business machine down, or a computer that won't start — ring rather than email and I'll do what I can.
Do you provide virus removal?
Yes, thorough virus and malware removal, plus a check afterwards to make sure nothing's been left behind. I'll also set things up so you're less likely to pick something up again.
What if you can't fix it?
Then you don't pay for my time. If a machine is beyond economical repair I'll tell you straight, explain why, and help you work out what to do next — including getting your files off it.
Will I lose my photos and files?
Protecting your data comes first. Wherever there's any risk to your files, I'll take a copy before I start work, and I'll always talk to you before doing anything that can't be undone.
Do you work with older people who aren't confident with tech?
Often, and it's some of my favourite work. There's no such thing as a daft question here. I'll explain things at whatever pace suits you and write down anything worth remembering.
Get in touch
Tell me what's going on
Fill this in and it'll come straight to me. Or if you'd rather just talk to someone, ring or WhatsApp — that's usually quicker.
Call07532 102012
WhatsAppMessage me
Emailcallum@toddstech.co.uk
When I'm available
Todd's Tech runs alongside my weekday job, so I work evenings and weekends — which is when most people actually need me, without having to book a day off.
Some weeks I'm on call for that job, so rather than promise a slot I might not be able to keep, I'll agree a time with you first and stick to it.
Message any time, day or night. I'll come back to you with when I can get to you — usually the same evening.